FAQ

Do you support returns?
We handle the entire returns process for you seamlessly, including any reshipments that are necessary ensuring that your customers have the best possible customer experience possible.
Which all eCommerce websites do you offer integrations with?
Shopify, Amazon, Flipkart, Myntra, TataCliq, WooCommerce, Meesho
Where are your services located?
Hyderabad, Bangalore, Mumbai, Delhi, Visakhapatnam
What type of order packaging options do you offer? Do you offer brand-specific packaging?
We offer brand-neutral packaging at no additional cost. We offer brand-specific packaging at an additional but affordable price.
Can I get only warehousing service from WholeMark or do I need to use all end-to-end order fulfillment services?
No, you can choose to opt for only Warehousing service from WholeMark to store your products strategically close to your customers. Our Warehouse Management System can integrate to your existing systems to enable your Last Mile Delivery.
Can I get only Last Mile Delivery service from WholeMark or do I need to use all end-to-end services of WholeMark?
No, you can choose to opt for only Last Mile Delivery service from WholeMark to offer Same Day Delivery to your customers. Our Warehouse Management System can integrate to your existing systems to enable your Last Mile Delivery.
How is inventory tracked in WholeMark Micro Fulfillment Centers, and how is inventory discrepancy handled?
Every product moving in and out of the WholeMark Fulfillment Centers are scanned and their placement in the aisle is tracked. As a D2C Brand, you will be able to track your inventory across Micro Fulfillment Centers real-time.
Do you operate your own Warehousing/Micro Fulfillment Centers?
Yes. We have a network of first-party warehousing facilities which we call Micro Fulfillment Centers across India, strategically located close to the end-consumer who place online orders on the eCommerce websites.

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